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This section describes only module-specific error codes. For details about universal error codes, please refer to Universal Error Codes.
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ArkTS API Error Codes
Last updated: 2026-09-08 08:15
Content overview
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NOTE
1008500001 Network Error
Error Message
Network error. The network is unavailable.
Error Description
Network error.
Possible Causes
The network is not connected.
Solution
-
Check the network configurations.
-
Submit a ticket online. Huawei will get back to you as soon as possible.
1008500002 No Linked Device
Error Message
No device is bound.
Error Description
No device is linked.
Possible Causes
No wearable device is connected to the phone.
Solution
-
Check whether the device is correctly connected to the phone.
-
Submit a ticket online. Huawei will get back to you as soon as possible.
1008500003 Device Not Connected
Error Message
Device disconnected.
Error Description
The device is not connected.
Possible Causes
-
The Bluetooth connection between the phone and the device is disconnected.
-
The device disconnects from the Huawei Health app.
Solution
-
Check whether Bluetooth is enabled on both the phone and the device.
-
Check whether the device has been linked and connected via the Huawei Health app.
-
Submit a ticket online. Huawei will get back to you as soon as possible.
1008500004 Wear Engine Service Not Applied For
Error Message
App has not applied for the Wear Engine service.
Error Description
The phone-side app has not applied for the Wear Engine service.
Possible Causes
-
The compatibility option is not enabled during the Wear Engine service application process.
-
You have not applied for the Wear Engine service on HUAWEI Developers.
Solution
-
Sign in to HUAWEI Developers and apply for integrating Wear Engine. Select the compatibility option.
-
Submit a ticket online. Huawei will get back to you as soon as possible.
1008500005 User Authorization Not Granted
Error Message
The HUAWEI ID is not authorized.
Error Description
The HUAWEI ID fails to be authenticated.
Possible Causes
The permission required by the API is not granted by the user.
Solution
Ensure that the user has granted related permissions. For details, please refer to Requesting User Authorization.
1008500006 Privacy Statement Not Agreed To
Error Message
User privacy is not agreed.
Error Description
The user does not agree to the privacy statement of the Huawei Health app.
Possible Causes
The user has never started the Huawei Health app.
Solution
Instruct the user to start the Huawei Health app and agree to the privacy statement.
1008500007 Capability Not Supported on the Wearable Device
Error Message
The device capability is not supported.
Error Description
Capability not supported on the wearable device.
Possible Causes
The wearable device does not support the capabilities required to successfully call the current API.
Solution
Check the supported device capabilities.
1008500008 Account Not Signed In
Error Message
Account error. The user has not logged in with HUAWEI ID.
Error Description
The account is not signed in.
Possible Causes
The account is not signed in.
Solution
Call the API again after the user signs in to their HUAWEI ID.
1008500009 Account Error
Error Message
Account error. Failed to obtain account information with HUAWEI ID.
Error Description
Account error.
Possible Causes
The HUAWEI ID is registered outside the Chinese mainland.
Solution
Guide users to sign in with a HUAWEI ID registered in the Chinese mainland and try again.
1008500010 Invalid Device ID
Error Message
Device ID is invalid.
Error Description
Invalid device ID.
Possible Causes
-
An incorrect device ID is passed.
-
An expired device ID is passed.
Solution
Call getConnectedDevices to obtain the device ID again.
1008500011 Invalid File
Error Message
File is invalid.
Error Description
Invalid file.
Possible Causes
The input file is invalid.
Solution
-
Check whether the file path is valid.
-
Check whether the file exists.
1008500012 Too Many Callbacks
Error Message
Too many callbacks of the same type.
Error Description
Too many callbacks.
Possible Causes
Too many callbacks of the same type are registered.
Solution
Unsubscribe from events that you no longer need to subscribe to.
1008509999 Internal Error
Error Message
Internal error.
Error Description
Internal error.
Possible Causes
-
The app information, such as the signature certificate, does not match that on the cloud.
-
Incorrect randomId.
-
clientId has not been configured in the app's metadata.
-
The certificate fingerprint has not been uploaded to AppGallery Connect, the uploaded fingerprint is incorrect, or the uploaded fingerprint has not taken effect.
-
An unknown error has occurred in the Wear Engine service.
Solution
-
Verify that the app information such as the signature certificate matches that on HUAWEI Developers.
-
Disconnect and then reconnect the device.
-
Configure clientId in metadata.
-
Ensure that the official certificate fingerprint is uploaded to AppGallery Connect. The fingerprint will take effect within 24 hours after being uploaded.
-
Submit a ticket online. Huawei will get back to you as soon as possible.
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