Result Code | Value | Description | Solution |
|---|---|---|---|
GamesStatusCodes.GAME_STATE_SUCCESS | 0 | Success. | - |
GamesStatusCodes.GAME_STATE_FAILED | -1 | Common game API failure. | - |
GamesStatusCodes.GAME_STATE_ERROR | 7001 | Common error. | - |
GamesStatusCodes.GAME_STATE_NETWORK_ERROR | 7002 | Network error or incorrect service address setting on AppGallery. | Ensure that the network is normal and that the service address setting on AppGallery is correct. |
GamesStatusCodes.GAME_STATE_USER_CANCEL | 7003 | The user cancels the operation. | Call the API again when necessary. |
GamesStatusCodes.GAME_STATE_USER_CANCEL_LOGIN | 7004 | The user cancels the sign-in. | If a user cancels sign-in, you can instruct the user to sign in again. |
GamesStatusCodes.GAME_STATE_PARAM_ERROR | 7005 | Incorrect input parameters. | Check the API input parameter setting. If the setting is correct but the failure persists, contact Huawei technical support. |
GamesStatusCodes.GAME_STATE_NO_SUPPORT | 7006 | Game Service is unavailable in the region. | Ensure that the country or region where the player is located supports Game Service. |
GamesStatusCodes.GAME_STATE_NOT_SUPPORT | 7010 | The current device does not support Game Service. | The current device does not support hardware registration. You can ignore this error. |
GamesStatusCodes.GAME_STATE_PARAM_NULL | 7011 | Empty input parameter. | Check whether the API input parameter is empty. If the parameter is empty but the failure persists, contact Huawei technical support. |
GamesStatusCodes.GAME_STATE_CALL_REPEAT | 7012 | Repeated API call. | An API cannot be called repeatedly within 10 seconds. |
GamesStatusCodes.GAME_STATE_NOT_LOGIN | 7013 | The HUAWEI ID is not signed in. | Call the authorization API of Account Kit to instruct the user to complete account authorization. |
GamesStatusCodes.GAME_STATE_DISAGREE_PROTOCOL | 7014 | The user does not agree to the joint operations privacy agreement. | Do not allow the user to enter the game. |
GamesStatusCodes.GAME_STATE_REALNAME_REGISTER | 7016 | The user has completed identity verification. | The user has completed identity verification, and the relevant API does not need to be called again. |
GamesStatusCodes.GAME_STATE_REGISTER_FAIL | 7017 | Incorrect system settings (game registration failure). | Check the parameter setting. If the setting is correct but the failure persists, contact Huawei technical support. |
GamesStatusCodes.GAME_STATE_NOT_INIT | 7018 | The initialization API is not called. | The init API is not called. Call the init API before calling any Game Service API. |
GamesStatusCodes.GAME_STATE_ACCOUNT_NOT_MATCH | 7019 | The signed-in HUAWEI ID is different from that of the device. | The HUAWEI ID has been switched. Please call the authorization API of Account Kit again to instruct the user to perform authorization and sign in to your game again. |
GamesStatusCodes.GAME_STATE_REALNAME_CANCEL | 7021 | The user has canceled identity verification. | The user has canceled identity verification and API calling cannot continue. Please instruct the user to complete identity verification again. |
GamesStatusCodes.GAME_STATE_REALNAME_NOT_SUPPORT | 7022 | The real-name duration statistics function is not supported for adult users or users whose identity is not verified. | If the user has not performed identity verification, instruct the user to do so. If the user is an adult, real-name duration statistics are not required. |
GamesStatusCodes.GAME_STATE_CALL_FREQUENTLY | 7023 | Too frequent calls. | The API for obtaining basic player information is called too frequently. Call the API only when necessary. In other cases, you can also obtain player information from the cache. |
GamesStatusCodes.GAME_STATE_APPGALLERY_NOT_SUPPORT | 7024 | The AppGallery APK has not been installed, or the AppGallery version does not support this function. | Instruct the user to install or update AppGallery to the latest version. |
GamesStatusCodes.GAME_STATE_ACHIEVEMENT_NONEXIST | 7201 | The achievement or event is not found. | Check whether the achievement ID or event ID is the same as that created in AppGallery Connect. If so, contact Huawei technical support. |
GamesStatusCodes.GAME_STATE_RINGINGS_NOT_FOUND | 7215 | No leaderboard data found. | Check whether the leaderboard ID is the same as that configured in AppGallery Connect. If so, contact Huawei technical support. |
GamesStatusCodes.GAME_STATE_GAMESERVICE_AUTHOR_FAILURE | 7218 | Game Service authorization fails. The user does not agree to the AppGallery agreement. | You can ignore the result code. The AppGallery agreement will be autocratically displayed to the user for signing. |
JosStatusCodes.JOS_PRIVACY_PROTOCOL_NO_AGREE | 7400 | The user has not agreed to the joint operations privacy agreement. | Call the init API to instruct the user to agree on the joint operations privacy agreement. |
JosStatusCodes.JOS_PRIVACY_PROTOCOL_REJECTED | 7401 | The user rejects the joint operations privacy agreement. | Do not allow the user to enter the game. |
If the error persists, submit a ticket online. Huawei will get back to you as soon as possible.