Status Code | Result Code | Value | Description | Solution |
|---|---|---|---|---|
200 | OK | 0 | The request is successful. | - |
501 | UNKNOWN_ERROR | 3 | The method is not found on the server. | Verify that the method name and parameters match those defined on the server. |
404 | NOT_FOUND | 5 | The request URI is invalid. | Verify that the request URI is the same as the released URI. |
401 | REQUEST_DENIED | 6 | Invalid or expired token. | Refer to FAQs. |
406 | INVALID_REQUEST | 7 | Invalid content type. | Modify the Swagger JSON-defined scope and request type of the current service to make them consistent with the requirements. |
406 | INVALID_REQUEST | 8 | Invalid Accept type. | Modify the Swagger JSON-defined scope and request type of the current service to make them consistent with the requirements. |
400 | INVALID_REQUEST | 105 | Parameter error. | Modify relevant parameters according to parameter description and restrictions in the API reference, and try again. |
503 | UNKNOWN_ERROR | 110 | Internal server error. | Go to Support > Customer Service > Submit ticket online, select the relevant category, and submit your ticket. Huawei will get back to you as soon as possible. |
503 | UNKNOWN_ERROR | 111 | The request is discarded because the service is busy. | Try again later. |
503 | UNKNOWN_ERROR | 114 | No service is found for the request. | Try again later. |
405 | REQUEST_DENIED | 403 | The app ID does not have the service call permission. | Enable Map Kit in AppGallery Connect. For details, please refer to Enabling Services. |
401 | UNKNOWN_ERROR | 010001 | The authentication service is abnormal. | Refer to FAQs. |
401 | REQUEST_DENIED | 010002 | Incorrect certificate fingerprint. | Refer to FAQs. |
401 | REQUEST_DENIED | 010003 | Unauthorized API call. | Refer to FAQs. |
200 | ZERO_RESULTS | 010004 | The search is successful but no record is found. | No record meeting the search criteria exists. |
403 | OVER_QUERY_LIMIT | 010006 | Paid API calls reach the limit. |
|
400 | INVALID_REQUEST | 010007 | Place search failure. | The place does not exist or the search is restricted. Search for another place. |
400 | INVALID_REQUEST | 010008 | Route data does not exist. | No route meeting the search criteria exists. |
400 | INVALID_REQUEST | 010009 | Cross-region route planning is not supported. | Ensure that the start point and end point for route planning are in the same region. |
400 | INVALID_REQUEST | 010010 | Invalid parameter. | Refer to FAQs. |
500 | UNKNOWN_ERROR | 010012 | Internal server error. | Go to Support > Customer Service > Submit ticket online, select the relevant category, and submit your ticket. Huawei will get back to you as soon as possible. |
401 | REQUEST_DENIED | 010017 | Invalid request signature. | Check whether the device time was manually changed. If so, change it back and try again. If not, go to Support > Customer Service > Submit ticket online, select the relevant category, and submit your ticket. Huawei will get back to you as soon as possible. |
503 | REQUEST_DENIED | 010018 | The service is degraded because the server is busy. | Try again later. |
400 | REQUEST_DENIED | 010019 | Start points or end points exceed 5. | Ensure that neither start points nor end points for route planning exceed 5. |
400 | REQUEST_DENIED | 010020 | The linear distance between the start point and end point exceeds the upper limit. | Refer to the route planning service API reference for distance restrictions. |
403 | OVER_QUERY_LIMIT | 010024 | The API is in arrears. | Refer to FAQs. |
400 | INVALID_REQUEST | 010025 | The start point, end point, or waypoint does not support navigation. | Ensure that the countries or regions of the start point and end point for planning cycling routes are listed in Supported Countries/Regions (Route Planning). |
403 | OVER_QUERY_LIMIT | 010027 | You have not subscribed to any pay-as-you-go plan. | Refer to FAQs. |
The input parameter of the Matrix API includes multiple groups of departure places and destinations, and routes are calculated between these departure places and destinations independently. Therefore, the result codes of the Matrix API are not affected by single failure in calculating routes between a departure place and a destination. Single failure is only represented in the status parameter in the relevant row. The status parameter also complies with the result code list.
If the error persists, submit a ticket online. Huawei will get back to you as soon as possible.