Error Codes | Value | Description | Solution |
|---|---|---|---|
11401 | The camera permission is not obtained. | The camera permission is required for the app. | |
11402 | Failed to start the camera. | Check whether the camera is being used by another app. | |
11403 | The operation is canceled by the user. | Do not exit during the detection. | |
11404 | The face detection module times out. | Complete the liveness detection within two minutes. |
If the error persists, you can submit a ticket online. Huawei technical support will handle it in time.