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HMS Core
AppGallery Connect
HUAWEI HiAI
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Error Codes

Last updated: 2023-08-22 07:28
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Error Code

Value

Description

Solution

INNER

2

The possible causes are as follows:

  • The AppGallery Connect configuration file is incorrect.
  • The request fails due to network problems.
  • The format of the input image does not match the specifications.
  • Failed to obtain the certificate fingerprint.

INACTIVE

3

Service unavailable.

Check whether the Internet is accessible.

ILLEGAL_PARAMETER

5

Invalid parameter.

Check whether the parameter is valid.

AUTHENTICATION_REQUIRED

15

Request authentication failed.

Perform the configuration by referring to Notes on Using Cloud Authentication Information.

TOKEN_INVALID

19

The token has expired or is invalid.

Perform the configuration by referring to Notes on Using Cloud Authentication Information.

If the error persists, you can submit a ticket online. Huawei technical support will handle it in time.

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