This topic describes only module-specific error codes. For details about universal error codes, see Universal Error Codes.
15500000 Internal Error
Error Message
Inner error.
Description
An internal error occurred.
Possible Causes
View the error log to determine the cause of the error. Possible causes include the following:
- The internal state is abnormal.
- There is an API that is incorrectly used.
- A system error, such as insufficient memory, I/O error, or JS engine exception, occurs.
Solution
- Check whether a closed object is reused.
- Check whether the APIs are correctly used.
- If the problem persists, ask the user to restart or update the application or upgrade the device version.
15500010 Failed to Delete the User Preference Persistence File
Error Message
Failed to delete the user preferences persistence file.
Description
The operation of deleting the user preference persistence file failed.
Possible Causes
The possible causes are as follows:
- The file name is incorrect.
- The file path is incorrect.
Solution
- Check that the file name is correct.
- Check that the file path is correct.
15500019 Failed to Obtain the Subscription Service
Error Message
Failed to obtain the subscription service.
Description
Failed to obtain the subscription service in inter-process event subscription.
Possible Causes
The platform does not support service subscription.
Solution
Deploy the subscription service on the platform.