Notice - HUAWEI Developer

Dear developer,

Thank you for your long-standing support for HUAWEI Developers. The Spring Festival holiday (February 9 - February 16, 2024) is quickly approaching and we at HUAWEI Developers would like to send you our warmest regards. During this holiday, we will roll out some updates that may affect some HUAWEI Developers services, as outlined below. We thank you for your patience and understanding and apologize for any inconvenience that this may cause.

Note: All times listed below are in UTC+8.

1. Review for Identity Verification

Between February 9 and February 16, reviews for identity verification will be carried out as usual.

2. Review for Merchant Verification

Between February 9 and February 16, reviews for merchant verification will be carried out as usual.

3. Customer Service

Between February 9 and February 16, customer service will be carried out as usual.

4. Reviews for Release, Removal, and Updates of Apps (Including Games)

Between February 9 and February 16, reviews for apps (including games) will be carried out as usual.

5. Themes

Between February 9 and February 16, reviews for theme release and designer identity verification will be suspended. The reviews will be resumed on February 17.

6. Petal Ads

(1) Brand material pre-review

If material pre-review is required for brand promotion between February 9 and February 16, submit the materials for pre-review before February 6.

(2) Ad review

Between February 9 and February 16, ads will be reviewed from 10:00 to 18:00 every day.

(3) Registration review

Between February 9 and February 16, registration reviews will be suspended. The reviews will be resumed on February 17.

7. Paid Promotion

(1) Promotion

The paid promotion platform will continue to operate as usual between February 9 and February 16. To ensure normal app promotion during the holiday when user traffic is high, you are advised to top up your promotion service accounts in advance and set your daily budget to at least twice the usual value.

(2) Top-up

Offline top-up applications with funds that arrive at or before 18:00 on February 8 will be reviewed as usual, but those that arrive after will be reviewed from February 17. (For offline top-ups, it may take 1 to 2 working days for the funds to reach your accounts.)

(3) Promotion review

Between February 9 and February 16, promotion assessment reviews can be submitted as usual, but the review time may be one or two working days longer.

Between February 9 and February 16, promotion asset reviews will be suspended. If you wish to have your promotion assets delivered during the holiday, submit them before 18:00 on February 8 for processing, to ensure they will be ready by February 8.

8. Joint Operations

(1) Business connection

Between February 9 and February 16, business connection will be carried out as usual.

(2) Reconciliation and settlement

Between February 9 and February 16, reconciliation and settlement will be suspended.

(3) Refund

Between February 9 and February 16, refunds will be carried out as usual.

If you encounter any issues during the holiday, please visit our support page to view documentation or contact our customer service.

HUAWEI Developers