This topic describes only module-specific error codes. For details about universal error codes, see Universal Error Codes.
15500000 Internal Error
Error Message
Inner error.
Description
An internal error occurred.
Possible Causes
The persistent file fails to be read or written.
Procedure
Locate the cause based on the log information or contact the technical support.
15500010 Failed to Delete the User Preference Persistence File
Error Message
Failed to delete preferences file.
Description
The operation of deleting the user preference persistence file failed.
Possible Causes
The possible causes are as follows:
- The file name is incorrect.
- The file path is incorrect.
Solution
- Check that the file name is correct.
- Check that the file path is correct.
15500019 Failed to Obtain the Subscription Service
Error Message
Failed to obtain subscription service.
Description
Failed to obtain the subscription service in inter-process event subscription.
Possible Causes
The platform does not support service subscription.
Solution
Deploy the subscription service on the platform.