This section describes only module-specific error codes. For details about universal error codes, please refer to Universal Error Codes.
If the error persists, submit a ticket online. Huawei will get back to you as soon as possible.
1006500001 Failed to Call the BMS
Message
Failed to invoke the BMS.
Description
Failed to call the API of the Bundle Manager Service (BMS).
Possible causes
An error occurs when the BMS API is called.
Solution
Try again or submit a ticket online. Huawei will get back to you as soon as possible.
1006500002 The API Is Called Repeatedly with the Same Input
Message
The interface is called repeatedly with the same input.
Description
The API is called repeatedly with the same input.
Possible causes
The same API has already been called.
Solution
Check whether the API has already been called or submit a ticket online. Huawei will get back to you as soon as possible.
1006500004 Service Exception
Message
SA connection failed.
Description
Service exception.
Solution
Try again or submit a ticket online. Huawei will get back to you as soon as possible.
1006500006 The off API Is Not Used Together with the on API
Message
The interface is not used together with "on".
Description
The off API is not used together with the on API.
Possible causes
The off API is not used together with the on API.
Solution
Check whether an on event has been registered or submit a ticket online. Huawei will get back to you as soon as possible.
1006500007 Failed to Connect to the Service
Message
The specified service extension connect failed.
Description
Failed to connect to the service.
Possible causes
Failed to connect to AppGallery.
Solution
Try again or contact technical support.
1006500008 Failed to Write Parameters
Message
Write param into container failed.
Description
Failed to write parameters.
Possible causes
Failed to write parameters to the memory.
Solution
Submit a ticket online. Huawei will get back to you as soon as possible.
1006500009 Failed to Request the Service
Message
Request to service error.
Description
Failed to request the service.
Possible causes
Network error.
Solution
Check the network or submit a ticket online. Huawei will get back to you as soon as possible.
1006500010 Response Parameters Cannot Be Parsed
Message
Response from service cannot be recognized.
Description
Response parameters cannot be parsed.
Possible causes
The response data format is invalid.
Solution
Check the data format or submit a ticket online. Huawei will get back to you as soon as possible.
1009400001 Service Exception
Message
SA connect error.
Description
Service exception.
Solution
Try again or submit a ticket online. Huawei will get back to you as soon as possible.
1009400002 Failed to Send a Request to the Server
Message
Request to service error.
Description
Failed to send a request to the server.
Solution
Try again or submit a ticket online. Huawei will get back to you as soon as possible.
1009400003 Network Error
Message
Network error.
Description
Network error.
Solution
Check the network or try again.
1009400004 The App Is Not in the Foreground
Message
The application is not in the foreground.
Description
The app is not in the foreground.
Solution
Call the API when the app is in the foreground.
1009400005 Users Have Not Agreed to the Privacy Policy
Message
Not agreeing to the privacy agreement.
Description
Users have not agreed to the privacy policy.
Solution
Ask users to agree to the privacy policy on AppGallery.
1009400006 The Number of API Calls Exceeds the Maximum
Message
Time limited.
Description
The number of API calls exceeds the maximum.
Solution
Try again or submit a ticket online. Huawei will get back to you as soon as possible.
1009400007 Other Errors
Message
Other error.
Description
Other errors.
Solution
Try again or submit a ticket online. Huawei will get back to you as soon as possible.
1009300001 Failed to Connect to AppGallery
Message
The specified service extension connect failed.
Description
Failed to connect to AppGallery.
Possible causes
AppGallery has not been installed.
Solution
Ask users to install AppGallery.
1009300002 System Internal Error
Message
System internal error.
Description
System internal error.
Possible causes
An error occurs in the system.
Solution
Submit a ticket online. Huawei will get back to you as soon as possible.
1009300003 Identity Verification Error
Message
The identity check error.
Description
An error occurs during identity verification.
Possible causes
1. The value of sourceId cannot be obtained during the registration of an attribution source.
2. The value of destinationId cannot be obtained during the registration of a conversion event.
3. The information about the ad ecosystem partner has not been registered on the cloud platform of the app attribution service, or the information has been deleted.
4. No app ID list has been configured for the advertiser.
Solution
1. Release relevant apps on AppGallery.
2. Register information about the ad ecosystem partner on the cloud platform of the app attribution service.
3. Configure an app ID list when the attribution role is an advertiser.
1009300004 Failed to Verify the Signature
Message
The sign check error.
Description
Failed to verify the signature.
Possible causes
1. The character string used for generating a signature does not comply with the rule.
2. The public key does not match the private key.
3. The value of signature contains more than 800 characters.
Solution
1. Check whether the character string used for generating a signature complies with the rule.
2. Check whether the public and private keys match.
3. Check the value length of the signature parameter.
1009300101 The adTechId Field Is Missing in the Request
Message
AdTechId is missing in the request.
Description
The adTechId field is missing in the request.
Possible causes
The adTechId field is missing in the input parameters for calling the API.
Solution
Check whether the input parameters for calling the API meet the requirements.
1009300102 The campaignId Field Is Missing in the Request
Message
CampaignId is missing in the request.
Description
The campaignId field is missing in the request.
Possible causes
The campaignId field is missing in the input parameters for calling the API.
Solution
Check whether the input parameters for calling the API meet the requirements.
1009300104 The destinationId Field Is Missing in the Request
Message
DestinationId is missing in the request.
Description
The destinationId field is missing in the request.
Possible causes
The destinationId field is missing in the input parameters for calling the API.
Solution
Check whether the input parameters for calling the API meet the requirements.
1009300105 The sourceType Field Is Missing in the Request
Message
SourceType is missing in the request.
Description
The sourceType field is missing in the request.
Possible causes
The sourceType field is missing in the input parameters for calling the API.
Solution
Check whether the input parameters of the API for verifying attribution sources meet the requirements.
1009300106 The nonce Field Is Missing in the Request
Message
Nonce is missing in the request.
Description
The nonce field is missing in the request.
Possible causes
The nonce field is missing in adSourceInfo.
Solution
Check whether the value of adSourceInfo meets the input parameter requirements.
1009300107 The timestamp Field Is Missing in the Request
Message
Timestamp is missing in the request.
Description
The timestamp field is missing in the request.
Possible causes
The timestamp field is missing in adSourceInfo.
Solution
Check whether the value of adSourceInfo meets the input parameter requirements.
1009300108 The signature Field Is Missing in the Request
Message
Signature is missing in the request.
Description
The signature field is missing in the request.
Possible causes
The signature field is missing in adSourceInfo.
Solution
Check whether the value of adSourceInfo meets the input parameter requirements.
1009300109 The triggerData Field Is Missing in the Request
Message
TriggerData is missing in the request.
Description
The triggerData field is missing in the request.
Possible causes
The triggerData field is missing in PostbackInfo.
Solution
Check whether the PostbackInfo parameter of the API for setting attribution postback meets the input parameter requirements.
1009300111 The adSourceInfo Field Is Missing in the Request
Message
AdSourceInfo is missing in the request.
Description
The adSourceInfo field is missing in the request.
Possible causes
Check whether the adSourceInfo parameter of the API for verifying attribution sources meets the input parameter requirements.
Solution
Check whether the parameters for calling the API meet the requirements.
1009300112 The publickey Field Is Missing in the Request
Message
PublicKey is missing in the request.
Description
The publickey field is missing in the request.
Possible causes
Check whether the publickey parameter of the API for verifying attribution sources meets the input parameter requirements.
Solution
Check whether the parameters for calling the API meet the requirements.
1009300113 The postbackInfo Field Is Missing in the Request
Message
PostbackInfo is missing in the request.
Description
The postbackInfo field is missing in the request.
Possible causes
The postbackInfo parameter is missing when the attribution postback setting API is called.
Solution
Check whether the parameters for calling the API meet the requirements.
1009300114 Failed to Verify the Signature
Message
The signature verification failed in the testing environment.
Description
Signature verification failed when the API for verifying attribution sources was called.
Possible causes
1. The character string used for generating a signature does not comply with the rule.
2. The public key does not match the private key.
3. The value of signature contains more than 800 characters.
Solution
1. Check whether the character string used for generating a signature complies with the rule.
2. Check whether the public and private keys match.
3. Check the value length of the signature parameter.
1009300115 Too Much Data Set for Postback in adTechId
Message
Too many postbacks setting to the testing environment.
Description
Too much data is set in adTechId for postback.
Possible causes
1. The overload protection check is activated when the API for setting attribution postback is called, and the number of data records that need to be posted back for debugging purposes in a single adTechId exceeds 5.
2. The number of records to be posted back exceeds 100.
Solution
1. For a single adTechId, the number of postbackInfo records to be posted back for debugging purposes should not exceed 5.
2. Limit the number of records for postback to a maximum of 100.
1009300116 No Data for Postback Exists Under the Current adTechId
Message
There is no postback to be sent of this adTechId.
Description
No data for postback exists under the current adTechId.
Possible causes
There is no data to be posted back under adTechId.
Solution
Call the API for setting attribution postback to set an attribution record to be posted back.
1009300117 Failed to Post Back the Attribution Result
Message
Failed to send postbacks to the postbackUrl.
Description
Failed to send a postback request to the URL for receiving the attribution result.
Possible causes
The URL for receiving the attribution result is incorrect.
Solution
Ensure that the URL for receiving the attribution result is correct.
1009300119 Network Error
Message
Network error.
Description
Network error.
Possible causes
Network error.
Solution
Check the network or try again.
1009300120 Requests Are Too Frequent
Message
Request too frequent.
Description
The API for posting back the attribution result is called too frequently.
Possible causes
The API for posting back the attribution result is called more than once within 5 seconds.
Solution
Ensure that the API for posting back the attribution result is called at most once within 5 seconds for each device.
1006700001 System Internal Error
Message
System internal error.
Description
System internal error.
Possible causes
An error occurs in the system.
Solution
Submit a ticket online. Huawei will get back to you as soon as possible.