As a developer, you play an indispensable role in app releases and operations. If you violate any of the above rules, or breach the applicable laws or regulations, Huawei reserves the right to remove or delete your app, disable relevant app services, terminate your agreement with Huawei, and/or freeze or delete your developer account. You undertake sole legal responsibility for any harm to Huawei thereby incurred, including but not limited to the expenses incurred and losses suffered by Huawei from compensating the rights holder, or adverse effects on users. If your app contains any illegal content such as infringement of minors or fraud, in addition to the measures above, we will report to relevant authorities.

11.1 You must ensure that all information (including but not limited to company names, legal names, company contact numbers, and email addresses) provided to Huawei is authentic, accurate, and complete. You must inform Huawei of any changes to your developer information.

11.2 Your app must include valid contact information, including but not limited to online customer service entry, phone numbers, and email addresses, so that users can easily reach you for any question or help. And you should respond to customer support questions in a timely manner.

11.3 Unless full authorization has been obtained from government authorities, non-government agencies should not submit apps that involve government affairs, including but not limited to those for reporting suspected crime or publishing public health events.

11.4 Apps that handle sensitive user information or provide services that are strictly controlled, such as banking, finance, and healthcare services, must be submitted by legal entities that provide such services, and should not be submitted by individual developers.

11.5 You must ensure that any app that you release on AppGallery is the latest version of the app and that it can run properly.

11.6 Apps that are no longer maintained or that no longer provide a differentiated experience are subject to being removed from AppGallery. You must inform users (and their guardians if the users are children) of the app expiration and stop collecting personal data or processing existing personal data in accordance with applicable laws and regulations.

11.7 You must not increase your app's ranking by manipulating installations and comments, offering rewards, or providing fraudulent user reviews.

Example:

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11.8 Your replies to user comments must comply with applicable laws and regulations. You should respect users and handle comments relevant to app functions and experience by priority. You must not submit or encourage users to submit comments containing improper content, or include marketing information such as personal data, junk information, ads, invitation codes, or activation codes in your replies.