Symptom
When the option for querying the MAC address is not found in Settings or About, the following steps can be performed:
1. Open Settings on your device.
2. Go to About device or About phone.
3. Click Status.
4. Find WLAN MAC address or Bluetooth address.
If the MAC address cannot be found, refer to the user manual of the device or contact the customer service of the device manufacturer.
Solution
The MAC address cannot be directly viewed in a HarmonyOS PC/2-in-1 device. You need to run the hdc shell ifconfig command to obtain the MAC address.