This section describes only module-specific error codes. For details about universal error codes, please refer to Universal Error Codes.
200 Running Timeout
Error Message
Run timed out, please try again later.
Error Description
Running timed out. Please try again.
Possible Causes
A large number of requests exist and cannot be processed in a timely manner.
Solution
Wait for a period of time and try again. Perform related logical judgement.
401 Parameter Error
Error Message
The parameter check failed.
Error Description
The input parameters are incorrect.
Possible Causes
The input image type or parameter value is incorrect. Therefore, the input image does not meet the requirements.
Solution
Ensure that the input image type and parameter values are correct. Then, try again.
1001400001 OCR Running Failure
Error Message
Failed to run OCR, please try again.
Error Description
Failed to run the OCR service. Please try again.
Possible Causes
The input does not meet the requirements, or the OCR service is abnormal.
Solution
Wait for a period of time and try again. Perform related logical judgement.
1001400002 Abnormal OCR Service
Error Message
The OCR service is abnormal.
Error Description
The OCR service is abnormal.
Possible Causes
The OCR service is abnormal.
Solution
The OCR system is abnormal. Restart the device and try again.
1008400001 Face Verification Running Failure
Error Message
Failed to run face comparator, please try again.
Error Description
Face verification failed. Please try again.
Possible Causes
The input does not meet the requirements, or the face verification service is abnormal.
Solution
Wait for a period of time and try again. Perform related logical judgement.
1008400002 Face Verification Service Exception
Error Message
The face comparator service is abnormal.
Error Description
The face verification service is abnormal.
Possible Causes
The face verification service is abnormal.
Solution
The face verification system is abnormal. Restart the device and try again.
1008800001 Face Detection Running Failure
Error Message
Failed to run face detector, please try again.
Error Description
Failed to run the face detection. Please try again.
Possible Causes
The input does not meet the requirements, or the face detection service is abnormal.
Solution
Wait for a period of time and try again. Perform related logical judgement.
1008800002 Abnormal Face Detection Service
Error Message
The face detector service is abnormal.
Error Description
The face detection service is abnormal.
Possible Causes
The face detection service is abnormal.
Solution
The face detection system is abnormal. Restart the device and try again.
1011000001 Running Failure
Error Message
Failed to run, please try again.
Error Description
Running failed. Please try again.
Possible Causes
The input does not meet the requirements. For example, the input is an image without a prominent subject, a damaged image that cannot be opened, or a non-image.
Solution
Pass another image with a salient subject (the area proportion should be greater than 5‰).
1011000002 Service Error
Error Message
The service is abnormal.
Error Description
The service is abnormal.
Possible Causes
A service error occurs.
Solution
Restart the device and try again.
1011000003 Model Running Failure
Error Message
Failed to run the model, please try again.
Error Description
Failed to run the model. Please try again.
Possible Causes
Model loading is abnormal.
Solution
Try again later.
1011000004 Model Running Timeout
Error Message
Running the model timed out. Try again later.
Error Description
Model running times out.
Possible Causes
Model loading is abnormal.
Solution
Try again later.
1018700001 Service Error
Error Message
Service exception.
Error Description
The service is running abnormally.
Possible Causes
-
The service running timed out.
-
The model inference failed.
Solution
Restart the device and try again.
1013100002 Service Error
Error Message
Service exception.
Error Description
The service is running abnormally.
Possible Causes
-
The service running timed out.
-
The model inference failed.
Solution
Restart the device and try again.
1013100003 Capability Updated
Error Message
The capability has been updated. Please use the function clearData, and after completing it, use this function again.
Error Description
The model capability is updated.
Possible Causes
- The model on the current device has been updated.
Solution
Call the clearData method to clear the data, and then call the previous method again.