This section describes only module-specific error codes. For details about universal error codes, please refer to Universal Error Codes.
1010410001 Internal System Error
Error Message
internal recognition engine has been released.
Error Description
The internal recognition engine has been released.
Possible Causes
The recognition engine has been released, but recognition-related APIs are still being called.
Solution
Try again or submit a ticket online.
1010400001 Loading Failure
Error Message
load failed.
Error Description
The file fails to be loaded.
Possible Causes
An unknown error occurred.
Solution
Try again or submit a ticket online.
1010400002 Saving Failure
Error Message
save failed.
Error Description
The file fails to be saved.
Possible Causes
The save path is incorrect.
Solution
Check the save path and try again, or submit a ticket online.
1013900001 IPC Connection Failure
Error Message
IPC communication failed.
Error Description
IPC connection fails.
Possible Causes
The request was blocked by the firewall.
Solution
Check the firewall settings and try again, or submit a ticket online.
1013900002 Insufficient Memory
Error Message
memory is insufficient.
Error Description
The API fails to be called due to insufficient memory.
Possible Causes
The memory is insufficient.
Solution
Check the cause of insufficient memory and try again, or submit a ticket online.
1013900003 Invalid Service
Error Message
service is invalid.
Error Description
The service is invalid.
Possible Causes
An unknown error occurred.
Solution
Try again or submit a ticket online.
1013900004 Repeated Calling
Error Message
multi app call.
Error Description
The current API is repeatedly called by the app.
Possible Causes
This API is called repeatedly before the color pick-up result is returned.
Solution
Try again or submit a ticket online.
1013900005 Background Service Calling
Error Message
background service call.
Error Description
Background service calling.
Possible Causes
The API is called in the background.
Solution
Try again or submit a ticket online.