Symptom
The hdc cannot access the device. The hdc list targets -v command returns the "unknown" status.
Viewing the hdc.log.
Possible Causes
There are system compatibility issues. This problem occurs when the VPN tool astrill is installed on Windows 10.
Solution
- For the current hdc version, you are advised to uninstall the VPN software, rather than simply closing it.
- Upgrade to the latest version by referring to the hdc Version Mappings and try again.