Symptom
After the start recording button in the Profiler is clicked for an insight analysis task, the recording fails.
- DevEco Studio displays an error message to indicate that the task startup or recording failed.
- An exception icon is displayed for the corresponding task in the session list.
Solution
An insight analysis task goes through three phases: initializing, recording, and data analyzing. The issue may arise during any of these stages, including connection termination, plugin errors, and abnormal device status.
To solve this issue, perform the following steps:
- Ensure that the device screen is always on.
- Push the package to the device again or restart the application or service.
- Restart the device.
- Restart DevEco Studio.