This section describes only module-specific error codes. For details about universal error codes, please refer to Universal Error Codes.
1007200001 Invalid Parameter
Error Message
Invalid parameter value.
Error Description
The parameter is invalid.
Possible Causes
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Incorrect number of parameters, for example, mandatory parameters are not passed.
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Incorrect call status. The most common error is that an outgoing call fails to be reported because its status is not set to VOIP_CALL_STATE_DIALING.
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The call type is incorrect. Currently, only VOIP_CALL_VOICE (voice calls) and VOIP_CALL_VIDEO (video calls) are supported.
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The call ID does not match the call. For example, when a call status change or audio status change is reported, if the passed call ID cannot be found in the call record, the report will fail.
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The call is repeatedly reported. For example, if an outgoing call is reported twice, the second report fails.
Solution
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Ensure that the preceding parameters are correctly passed.
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Submit a ticket online. Huawei will get back to you as soon as possible.
1007200002 Service Not Started
Error Message
Operation failed. Cannot connect to service.
Error Description
Call Service Kit is not started.
Possible Causes
Call Service Kit fails to be started after the API is called.
Solution
Submit a ticket online. Huawei will get back to you as soon as possible.
1007200003 Internal Error
Error Message
System internal error.
Error Description
Call Service Kit encounters an internal error.
Possible Causes
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The number of calls exceeds the upper limit. A maximum of three incoming calls and one outgoing call are allowed. Otherwise, an error will be reported.
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The call conflicts with a carrier call. For example, an outgoing in-app call cannot be initiated when a carrier call is in progress.
Solution
Submit a ticket online. Huawei will get back to you as soon as possible.
1007200999 Unknown Error
Error Message
Unknown error code.
Error Description
Call Service Kit encounters an unknown error.
Possible Causes
Unknown.
Solution
Submit a ticket online. Huawei will get back to you as soon as possible.
8300001 Invalid Parameter
Error Message
Invalid parameter value.
Error Description
Parameter exception.
Possible Causes
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Incorrect number of parameters, for example, mandatory parameters are not passed.
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Invalid context. The most common case is a context that is not from the stage model.
Solution
-
Ensure that the preceding parameters are correctly passed.
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Submit a ticket online. Huawei will get back to you as soon as possible.
8300002 No Enterprise Call ID Permission
Error Message
The enterprise permission is not verified.
Error Description
The enterprise caller ID permission is not granted.
Possible Causes
The enterprise caller ID permission is not granted.
Solution
Apply for the enterprise caller ID permission by referring to Requesting the Permission, or submit a ticket online. Huawei will get back to you as soon as possible.
8300003 Internal Error
Error Message
System internal error.
Error Description
Call Service Kit encounters an internal error.
Possible Causes
The query to the enterprise call capabilities times out, or token retrieval from the context fails.
Solution
Submit a ticket online. Huawei will get back to you as soon as possible.
8300999 Unknown Error
Error Message
Unknown error code.
Error Description
Call Service Kit encounters an unknown error.
Possible Causes
Unknown.
Solution
Submit a ticket online. Huawei will get back to you as soon as possible.