For details about the error codes, please refer to the following references:
1009601001 Invalid Business Account ID
Message
Invalid service account id.
Description
Invalid business account ID.
Possible causes
The input business account ID is incorrect or has expired.
The business account is in frozen state.
Solution
Ensure that the business account ID is correct.
Ensure that the business account is in effective state. For details, please refer to the Huawei Business Touch page.
1009601002 User Has Not Signed In to HUAWEI ID
Message
The user has not logged in with HUAWEI ID.
Description
The user has not signed in with their HUAWEI ID.
Possible causes
The user has not signed in with their HUAWEI ID.
Solution
Ensure that the user has signed in with their HUAWEI ID.
1009601003 Request Failed to Be Sent to Business Touch Cloud
Message
Request server failed.
Description
Failed to send the request to Business Touch Cloud.
Possible causes
An error occurred on the Business Touch Cloud side.
Solution
Try again or submit a ticket online.
1009601004 Unable to Connect to the Network
Message
Network connection error.
Description
Network connection failed.
Possible causes
The mobile network is not connected, or another network exception occurred.
Solution
Check the network connection.
1009601005 Other Exception
Message
Other error.
Description
An unknown exception occurred.
Possible causes
The system is abnormal or API calls are too frequent.
Solution
Try again or submit a ticket online.